Austen features a low heel, an elegant, almond-shaped toe, and a side zip for easy access. Combining smooth leather and textured detailing on the outside with innovative support and cushioning on the inside, Austen is the all-day, every-day staple that’s equal parts craftsmanship and engineering.

Sole Hero® Footbed. Podiatrist-designed with adjustable heel, arch, and forefoot support.
Triple layer support & cushion system crafted to help prevent and alleviate common foot pain symptoms.
Heel height: 28mm
Forefoot cushioning: 9mm
Goldilocks heel counter. Perfectly balanced for just the right level of support, not too firm, not too flimsy.
Leather upper, footbed cover and lining with specifically placed rpet foam lining - made from recycled plastic bottles - to alleviate pressure and rubbing on the skin.
Durable rubber sole for enhanced traction and longevity.

This style comes with a FRANKIE4 Sole Saver Pack™: enabling a regular, wide or narrow fit with the clever pack included in the box. Customise the fit to each foot. The Sole Saver Pack™ includes a full-length Sole Hero™ Support Footbed, a half-length Sole Hero™ Support Footbed, and forefoot cushions.

When purchasing footwear, the width is just as important as the length of your foot. To find the right size and the right fit can be very tricky especially when purchasing online. We at Ian’s Shoes for Women would like to make the sizing/fitting selection as easy as possible for you so you have more time to enjoy your new well fitted shoes. Read our Blog here

FREE standard shipping for all online orders over $100 within Australia!

All orders below $100 will be charged a non-refundable $10 fee.

All orders are shipped via Australia Post. As soon as your order has been dispatched you will receive an email from us with a tracking number (austpost.com.au/track)

We also ship to NEW ZEALAND for a flat rate delivery fee of $25.

It is our aim to have any goods ordered dispatched on the day the order is placed. However it may take up to 3 days before your goods can be dispatched (Monday to Friday) All deliveries within Australia will be sent via Australia Post. Expect your delivery to arrive within 2-7 business days.

If for any reason you are unhappy with your purchase, we are happy to refund within 30 days from the date of dispatch. Please note that all SALE ITEMS have to be returned within 14 days from the date of dispatch. Shoes should be returned unworn, in their original condition and in the original shoe box.

Please note that returned shoes remain the responsibility of the customer and are returned at the customer’s expense. Return postage costs are the responsibility of the customer & not Ian’s Shoes.

To read the full returns policy please click here