Click & Collect

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Click & Collect 

Click & Collect is a FREE service which allows you to select and order goods online and collect from selected Ian's Shoes stores. There are no delivery charges and no waiting around at home for your delivery to arrive.

Shop online and find a product. During checkout you'll be asked for your preferred delivery option, make sure you select Click & Collect. Select from the drop down list your preferred store location.

Once you've completed your order, you'll be sent a confirmation email and an email notifying you that your order is ready to be collected.



3/205 The Parade
Norwood SA 5067
Phone: 8331 1788

Opening Times:
Mon, Tues, Wed, Fri: 9:30-5:30
Thursday: 9:30 - 8pm
Saturday: 9:30 - 5pm
Sunday: 12 - 5pm


146 Jetty Road
Glenelg SA 5045
Phone: 8295 5385

Opening Times:
Mon, Tues, Wed, Fri: 9:30-5:30
Thursday: 9:30 - 8pm
Saturday: 9:30 - 5pm
Sunday: 12 - 5:00
Public Holidays: 12 - 4pm

Hyde Park

2/290 Unley Road
Hyde Park SA 5061
Phone: 8357 9133

Opening Times:
Mon - Fri: 9:30-5:30
Saturday: 9:30 - 5:00


Terms & Conditions - Click & Collect

Service is available at selected stores and stock is subject to availability. Sale items are not available for Click & Collect. In the event your order is unable to be filled, you will be emailed by an Ian's Shoes staff member. Click and collect purchases are subject to all standard Ian's Shoes terms and conditions.

Depending on the size of your order and the time it is placed, it may be ready for pick up on the same day. We will send you a Ready for Collection email when your order is ready.

Click & Collect orders will be kept for 7 days from the day you’ve placed your order. After 7 days your order will be cancelled and we will contact you to arrange a refund. Please allow sufficient time for the refund to show in your account.

If you nominate someone else to pick up your order on your behalf, they must quote the order number, your full name, contact number and address.

Online sales can be exchanged in store. Refunds need to be issued at head office and can not be issued in store.

Ian's Shoes reserves the right to change or discontinue the Click & Collect service at any time, without notice.

Take advantage of Click and Collect by selecting it during the Delivery Method step of the checkout process




Finding the Right Size

Please note that the size chart below should be used as a guide only. Ian’s Shoes for Women tries to provide an accurate size conversion, however due to each brand’s size scale inconsistencies may occur. Some styles have adjustable features, such as adjustable straps, lace-ups or removable / changeable insoles with different fitting systems. This information is detailed on the product pages.

If you would normally take a half size, e.g. 9 1/2 but the style you're looking at doesn't come in halves, we recommend you select a larger size.

If you are based in Adelaide, South Australia and you would prefer to be fitted in person before you purchase, we suggest you visit one in 4 stores in Adelaide where we can help you find your perfect fit. Find our Store Locations here

Alternatively, if you wish to speak to one of our professional fitting specialists please call us on (08) 8331 1788 or send us an email via our contact us page

Remember, if you are unsure you can always order multiple sizes and take advantage of our easy Returns Policy.

Finding the Right Fit

If you are unsure about the width please refer to our blog post. Click here to read

Ziera Fittings Explained

W-Fit:           Wide Fit
XW-Fit:         Extra Wide Fit
XF Fit*:         Wide or Extra Wide Fit / Custom Fit - A XF Fit Style comes with a custom insole system which enables different fits by swapping or removing the forefoot inserts which are included with the shoe to customise the fit to each foot enabling a wide fit or extra wide fit.

35 5 / 5.5 2.5 / 3 2.5 223
35.5 3 226
36 6 3.5 3.5 230
37 6.5 / 7 4 / 4.5 4 236
37.5 7 4.5 4.5 240
38 7.5 5 5 243
38.5 8 5.5 5.5 246
39 8 / 8.5 5.5 / 6 6 250
40 9 6.5 6.5 256
40.5 9.5 7 7 260
41 9.5 / 10 7.5 7.5 263
42 10.5 8 8 270
42.5 11 8.5 273
43 11 / 11.5 8.5 / 9 9 276
44 12 9.5 9.5 283
45 13 10.5 10.5 290