Privacy Policy

Privacy Policy

Your Privacy

Burch Family Trust trading as Ian’s Shoes For Women, ABN 36 072 346 648 is committed to protecting your personal information.  This Privacy Policy applies to products and services offered by us, and by using our services you agree and consent to the collection, use and disclosure of your information in connection with providing you our services.

What we collect

Contact name and details
  • Payment and transaction information including type, bank and credit card details
  • Delivery address or collection details
  • Your location details through your smart phone or device
  • transaction, product, services and activity details of purchases, preferences and interactions
  • Details of your communications and interactions with us
  • Date of Birth (if provided)

How we collect

When you attend our Ian’s Shoes for Women stores or when you use or visit the website and social media platform.

  • make a purchase or place an order
  • Setup an Ian’s Shoes account online or in store
  • transact including making a non‐cash payment, or request a service where we collect Personal Information such as pre-orders, lay-by.
  • enter a competition or complete a survey
  • send us an enquiry or provide us with feedback
  • participate in a promotion, competition, or survey
  • when you join our mailing list
  • post a review, rating or comment on our website or social media page

How we use the data

All personal information collected may be used internally within Ian’s Shoes for Women to;

  • deliver your online order
  • provide you with an update of the delivery of your product ordered from our online store
  • provide you with relevant product information
  • marketing purposes

If you subscribe to our newsletter, you will receive updates about products and promotions from us. You can unsubscribe at any time by clicking on the unsubscribe link on our newsletter or contact us.

SMS Mobile Terms of Service

To read our SMS Mobile Terms of Service click here 

Data Retention

When you place an order through our website, we will maintain your order information for our records until you may ask us to delete this information.


We reserve the rights to update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to enquire further, please contact us by e-mail at or by mail using the details provided below:

Ian’s Shoes for Women (Head Office), 3/205 The Parade, Norwood SA 5067

Size Guide

Finding the Right Size

Please note that the size chart below should be used as a guide only. Ian’s Shoes for Women tries to provide an accurate size conversion, however due to each brand’s size scale inconsistencies may occur. Some styles have adjustable features, such as adjustable straps, lace-ups or removable / changeable insoles with different fitting systems. This information is detailed on the product pages.

If you would normally take a half size, e.g. 9 1/2 but the style you're looking at doesn't come in halves, we recommend you select a larger size.

If you are based in Adelaide, South Australia and you would prefer to be fitted in person before you purchase, we suggest you visit one in 4 stores in Adelaide where we can help you find your perfect fit. Find our Store Locations here

Alternatively, if you wish to speak to one of our professional fitting specialists please call us on (08) 8331 1788 or send us an email via our contact us page

Remember, if you are unsure you can always order multiple sizes and take advantage of our easy Returns Policy.

Finding the Right Fit

If you are unsure about the width please refer to our blog post. Click here to read

Ziera Fittings Explained

W-Fit:            Wide Fit
XW-Fit:         Extra Wide Fit
XF Fit*:          Custom Wide / Extra Wide Fit

*XF Fit: Custom Wide / Extra Wide Fit
Based off an Extra Wide Fit, you can tailor the fit to allow for more or less room in the shoe by swapping or removing the forefoot inserts which are included with the shoe.

35 5 / 5.5 2.5 / 3 2.5 223
35.5 3 226
36 6 3.5 3.5 230
37 6.5 / 7 4 / 4.5 4 236
37.5 7 4.5 4.5 240
38 7.5 5 5 243
38.5 8 5.5 5.5 246
39 8 / 8.5 5.5 / 6 6 250
40 9 6.5 6.5 256
40.5 9.5 7 7 260
41 9.5 / 10 7.5 7.5 263
42 10.5 8 8 270
42.5 11 8.5 273
43 11 / 11.5 8.5 / 9 9 276
44 12 9.5 9.5 283
45 13 10.5 10.5 290