Please note that we aim to despatch all online orders placed before 12pm (ACDT) on the same day.
We do not despatch on Weekends and Public Holidays.


FREE Standard Shipping for all online orders over $100 within Australia.

All orders below $100 will be charged a non-refundable $10 postage fee.

All orders are shipped via Australia Post.

We also ship to NEW ZEALAND for a flat rate delivery fee of $25. Ian’s Shoes for Women does not deliver outside of Australia and New Zealand.

Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Returns Policy.


After you have placed your order on our website, we will organise for your order to be dispatched as soon as possible. For orders made on weekends, public holidays and / or Sale periods please allow an extra 1-2 business days for dispatch.

As soon as we have picked and packed your order, you will receive an email from us advising you that your order is ready to be dispatched. You will receive a second email with your tracking number by Australia Post as soon as your order was dispatched.

Please note: If your order includes multiple items, you may receive more than one tracking number and your items may be delivered separately.

The email with your tracking number will include a “Safe Drop” option. By selecting the “Safe Drop” option you will authorise Australia Post to leave your parcel at a safe place on your property. Otherwise, your parcel will need a signature on delivery. If no one is at your delivery address, a notification will be left at your address to pick up your parcel at your local / nearest post office. Please note that Ian’s Shoes for Women won’t be liable for any losses if “Safe Drop” has been chosen.

We do deliver to PO Box addresses and Parcel Lockers.

Finding the Right Size

Please note that the size chart below should be used as a guide only. Ian’s Shoes for Women tries to provide an accurate size conversion, however due to each brand’s size scale inconsistencies may occur. Some styles have adjustable features, such as adjustable straps, lace-ups or removable / changeable insoles with different fitting systems. This information is detailed on the product pages.

If you would normally take a half size, e.g. 9 1/2 but the style you're looking at doesn't come in halves, we recommend you select a larger size.

If you are based in Adelaide, South Australia and you would prefer to be fitted in person before you purchase, we suggest you visit one in 4 stores in Adelaide where we can help you find your perfect fit. Find our Store Locations here

Alternatively, if you wish to speak to one of our professional fitting specialists please call us on (08) 8331 1788 or send us an email via our contact us page

Remember, if you are unsure you can always order multiple sizes and take advantage of our easy Returns Policy.

Finding the Right Fit

If you are unsure about the width please refer to our blog post. Click here to read

Ziera Fittings Explained

W-Fit:           Wide Fit
XW-Fit:         Extra Wide Fit
XF Fit*:         Wide or Extra Wide Fit / Custom Fit - A XF Fit Style comes with a custom insole system which enables different fits by swapping or removing the forefoot inserts which are included with the shoe to customise the fit to each foot enabling a wide fit or extra wide fit.

35 5 / 5.5 2.5 / 3 2.5 223
35.5 3 226
36 6 3.5 3.5 230
37 6.5 / 7 4 / 4.5 4 236
37.5 7 4.5 4.5 240
38 7.5 5 5 243
38.5 8 5.5 5.5 246
39 8 / 8.5 5.5 / 6 6 250
40 9 6.5 6.5 256
40.5 9.5 7 7 260
41 9.5 / 10 7.5 7.5 263
42 10.5 8 8 270
42.5 11 8.5 273
43 11 / 11.5 8.5 / 9 9 276
44 12 9.5 9.5 283
45 13 10.5 10.5 290